REDBULL F1 TECHNIC

Measurements – A 1,639-piece set with a LEGO® F1 car measuring over 5.5 in. (14 cm) high, 25 in. (63 cm) long and 9.5 in. (24 cm) wide

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you receive a damaged item or your order is missing pieces, we’re here to help.

Returns Eligibility

• You may request a return within 4 days of receiving your order.

• Returns are only accepted if the product is damaged upon arrival or has missing pieces.

• Items must be unused and returned in their original packaging.

How to Request a Return

• Dm us on Instagram with your order number and a clear photo of the damaged or incomplete product.

• Our support team will review your request within 24–48 hours.

• Once approved, we will provide instructions for the return process.

Refunds

• Once we receive and inspect the returned item, we’ll notify you of the status.

• If approved, your refund will be processed to your original payment method within 5–7 business days.

• Shipping fees are non-refundable unless the return is due to our error.

Shipment & Delivery Policy

We’re committed to getting your order to you quickly and safely. Here’s everything you need to know about our shipping and delivery process.

Delivery Guarantee
We guarantee delivery within 10 days to all locations across the United Arab Emirates (UAE).

Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Coverage

• We deliver to all emirates within the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.

Delivery Methods

• Orders are delivered via our trusted courier partners to ensure timely and safe arrival.

Delivery Delays
While we strive to meet our 10-day delivery guarantee, delays may occasionally occur due to unforeseen circumstances (e.g., weather, public holidays, or courier issues). If your order is delayed, we will inform you immediately and provide updates.

Tracking Your Order
You’ll receive a tracking number via email once your package has shipped. Use it to monitor your delivery status in real-time.

Need Assistance?
For shipping-related inquiries, contact us at @cloudstoreso on Instagram